Return Policy

If you're not completely satisfied with your purchase, we're here to make it right

Return Window
- Returns must be initiated within 3 business days of delivery. 

Item Condition
- Items must be unworn, undamaged, unaltered, and returned with original tags and packaging.

* Quality Check: Items showing signs of wear including odors or stains will not be accepted.

* Packaging: Returns not sent back in their original packaging will incur a $5.00 deduction from the credit.

Postage Costs
- Original shipping charges are non-refundable. Customers are responsible for return shipping costs.

Faulty or Incorrect Items

If you receive an item that is faulty or incorrect, please contact us with:

• Your order number
• Clear photos of the issue

If the item is confirmed to be faulty or incorrect, we will offer a store credit or replacement (subject to availability). We do not offer cash refunds.

 

As a small, family-run business, we pour our heart into every piece at Hopscotch Clothing — if you're not completely satisfied with your purchase, we're here to make it right.